Secure Data Recovery Services reviews

1616813293

Jason Vesser

google

Thank you for your feedback Jason. Here at Secure Data Recovery, we value customer satisfaction. All diagnostics provided by our company are performed inside certified Class 10 IS0 4 cleanroom-audited labs and are forensically verifiable. Our pricing is based on the scope of work needed in order for the data to be restored. We provide all quote options with no obligation to move forward with the restoration itself, and all payments are due upon successful completion of the recovery process. The issue with the device in question in fact does not require any circuit board repair. We would love to discuss the details of your case. Please contact us at your earliest convenience. Best Regards, Secure Data Recovery - Customer Support Team

1617122971

1

Sent in an order based on a discussion of price. I told the agent on the phone that the most I could really pay is $750(as a max point). The agent Kim said "that should be no problem, really where it gets expensive is if the drives have fire or flood damage. That is when it gets into the thousands of dollars for the repair." I was grateful to hear that and sent my drives in. However, when given my repair cost for simple fixes the plans ranged from $1,550- to $3,500. I was blown away and pressured to finance the repair cost. I would not recommend this company unless your minimum budget is for a basic repair... $1,550- 3+weeks $1,950- 2 weeks $2,550-1 week $3,500- 3 day The figures are from my memory, I accidentally selected the $1550 to see what was all part of the $1,550, I cannot get back to the price plans after it selected that. Instead, it wants payment or financing for the plan. Very disappointing, shame on you guys for trying to get over on people.

1645247757

Arun Rodrigues

google

Hi Arun, Thank you for leaving a 5-star review! It was our pleasure to help you with your data loss. We take pride in timely communication, professionalism, and providing our customers with an exceptional data recovery experience. We appreciate your business and please keep us in mind should data loss happen in the future.

1645553470

5

Secure Data was able to recover everything from an old Hard Drive I had. After close to 30 years of poor storage and getting moved around quite a bit the drive would no longer mount. Luckily, SDR was able to recover it. And, Jonathan Nguyen, Data Recovery Specialist, was able to keep me posted on how the recovery was going, what the issues were , and how it was being fixed. Thanks SDR!

1550679421

Ben Piela

google

Thank you for the kind words. We truly appreciate the business and hope that you never experience a data loss situation again, but if you do, we are here to help you out.

1550681772

4

Chris was very professional and guided me along my data recovery path. I would do business with them again.

1590581009

Tom Gregorio

google

We are thrilled to hear that Mitchell provided great customer service throughout the process of us recovering the data from your 500 GB Seagate drive with read errors.

1590771706

5

Worked with SDRS to recover data from my 2007 iMac which stopped booting up a few years ago. Hardest part was extracting the drive but then SDRS took over and pulled the data (mostly priceless photos). There turned out to be minimal corruption on the drive and SDRS turned it around in less than a week. The costs were competitive, the lead I worked with, Mitchell, was very informative, professional, and responsive, and at the end of the day, I was able to recover parts of my past that I thought were gone forever! Nicely done.

1550233192

Keith Bullock

google

Thanks for the feedback! We're happy Ryan was able to assist in the recovery process of your Western Digital 4 terabyte hard drive. Thank you for your business and please let us know if you need anything in the future!

1550242531

5

Awesome Service! The company offers great rates to repair your hard drive.